
Get in touch
Whether you have questions about our tours, need help planning your itinerary, or want to customise a safari experience, the Zambezi Quest team is here for you.
WhatsApp is fastest
Messages are watched outside office hours while trips are running.
One working day
We reply to nearly every enquiry within a single working day.
No obligation
A written, itemised proposal, with no deposit required at that stage.
Based in the Falls
Fifteen minutes from the rainforest entrance gate.
Customer support
Reach a person, not a queue
WhatsApp (fastest)
+263 78 456 1148Email address
info@zambeziquest.comOur location
Number 4, Parkway Drive, Victoria Falls, Matabeleland North, Zimbabwe
Office hours
Mon–Sat, 08:00–18:00 CAT (UTC+2)
Find us
Enquiry
Request a costed itinerary
The more you tell us, the more useful the first reply will be. Dates, party size, how long you have and roughly what you want to see is plenty to work from.
Before you write
Answers that might save you an email
How quickly will I hear back?
Usually within one working day, and faster on WhatsApp. If a trip is running we may be in the bush with patchy signal, in which case it can stretch to two.
Do I need to book flights first?
No, and we would rather you did not. Send us your rough window and we will tell you what is realistic before you commit to dates that will not work.
Which airport should I fly into?
Victoria Falls (VFA) for most of our packages. Some longer Botswana itineraries end at Maun (MUN), so you would fly in and out of different airports. The proposal will confirm which.
Do you arrange visas?
We do not issue them, but we will tell you exactly what you need. Most nationalities can get a Zimbabwean visa on arrival, and the KAZA UniVisa covers Zimbabwe and Zambia together when available.
Is travel insurance required?
We strongly recommend comprehensive cover including medical evacuation. Some lodges and activity operators require proof before you can participate.